4 Reasons to Shop at a Small Cloth Diaper Boutique

It’s pretty cool when we see cloth diapers being sold in Target.  It means that cloth diapering is becoming more mainstream.  As awesome as that is, I will always, always recommend that someone shop at a small cloth diaper boutique over a big box store or Amazon.  (Even though I do have Amazon affiliate links that I share from time to time.)

4 Reasons to Shop at a Small Cloth Diaper Boutique (Cloth Diaper Addicts)

A Small Cloth Diaper Boutique Has Experts

When you’re shopping in a big box department store, you don’t have subject matter experts.  You may have the occasional one or two… but in general, they are not going to know every detail about what’s in a department as broad as the baby department.  It’s not terribly likely that you’ll find a person who can help you with getting the right fit or solving any issues at a big box store.

You’ll get that from a small cloth diaper boutique.  Even if you’re shopping from a small cloth diaper boutique online.

A Small Cloth Diaper Boutique Has Selection

I’m pretty spoiled.  I live five minutes away from one of the best cloth diaper boutiques in Canada.  Cozy Bums has an absolutely fantastic selection to choose from.  A big box store will have, at best, two or three varieties.

Small Cloth Diaper Boutique = Better Warranty Support

Every now and again, warranty issues with cloth diapers pop up.  It sucks, but it happens.  Someone posted that she bought hers at Target and couldn’t find the receipt.  If you use a Target card or have bought within a 90 day window, Target may be able to find your transaction… but if it’s been longer than that, you’re hooped.

I have to admit that I, personally, suck at keeping receipts.  There’s a reason why I say that my husband is the responsible adult in our relationship… and that’s one of them.  When I had some issues with various things throughout the years, I called my diaper dealer and asked her if she’d find my receipts for me in her system.

She did.

My warranty issues were resolved without a hitch.

If I’d bought my diapers at a big box store instead of a small cloth diaper boutique, I’d have been absolutely hooped.

Those are just reasons that benefit you, personally, as a consumer.  But are you still not sold?

Manufacturers Set the Prices

Often, when one shops at a big box store, the hope is that you will be paying less because they are able to buy in volumes that small cloth diaper boutiques and other mom and pop shops can’t hope to compete with.  With cloth diapers, that’s not the case.  You see, it’s the manufacturers who set the prices, generally within a dollar or two range.  It’s the manufacturers who generally decide when an item can go on a big sale, not the stores.  (Some will give you more leeway than others, but in a nutshell, it’s not something that retailers have control over.)  Not only are you not getting any of the benefits that I’d listed above when you go with a big box store, you’re also not saving.  Plus, if you find the diaper a bit cheaper elsewhere, your small cloth diaper boutique may price match.  (Cozy Bums does!)

This is why whenever possible, I always encourage people to shop from a cloth diaper boutique.  Local is better, but if it’s not local, then at least stick with a cloth diaper boutique.  (Admittedly, I’m biased, so if you’re Canadian, then stick with Cozy Bums!)

Do you usually buy your cloth at a boutique?


About Suzi

Suzi is an American ex-pat living in British Columbia. She's a cloth diaper addict, wife, mom of three, and President of the Prince George chapter of Cloth for a Cause.


  1. Luckily, my boys are out of diapers! We do now have a great little boutique in our area. When I was cloth diapering we didn’t. Great read.

  2. I do usually buy at a small boutique. I feel like I am supporting a Mum and Pop shop – plus the customer service seems better!
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  3. Not to mention you’re helping support local businesses and not huge corporations that already have more than enough money! 🙂 I will admit I’ve gotten some from Amazon, but most of our diapers have come from small boutiques online.

  4. When I started cding I bought from a small local boutique. They helped explain a lot. Once I got the hang of it I started buying from online CD boutiques because they had better deals and more selection. I still like to pop in and buy a new one from my local shop because once you hold it in your hands you really want to buy it.
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  5. It’s so true about warranty support. A friend of mine just could not get the stink out of her diapers, and the small shop she bought it at took total responsibility for returning them to the (also small) cloth diaper maker and she got a full refund.
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  6. Anastasia says:

    OMG Suzi, I am on this amazing diapering board (company sponsored but still, great ladies) & anyone someone new comes on with photos of the Box of “big name cloth dipes” they got at Target. They were assured, by Target, that they product was just returned but everything was intact. No, it was not & NO it was NOT! Turns out some unscrupulous person HAD bought the box, removed the great brand name product & then REFILLED IT with knockoff dipes & didn’t even include the inserts! (Of COURSE the person taking the return thought insert was a fancy name for the 10 wash clothes in the box or whatever) Needless to say while we didn’t want to discourage this new mom, it sucked that she’d been had. (Thankfully a friend helped her out, which is how we got the pictures) OMG you couldn’t even ATTEMPT to pull that off in a reputable shop, even an online on!

    Amazing yes that someone can buy dipes on the fly 3 hours away from where I live (still nothing here, not even cheap prefolds) but it’s NOT the same as being able to get all the info & support that comes with people who do JUST THIS ONE THING!

  7. We never did cloth diapers with my boys and thankfully they’ve been potty trained for about 2+ years now! I honestly do not know anyone, personally, who uses cloth diapers (which is very odd).
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  8. Our local store is “by appointment only” 🙁 So I do most of my shopping online with CD stores. I have a BRU gift card and was thinking of buying some but now, maybe not. Great post!

    • Give her a call and set something up. 🙂 It’s how our store works, too, but really she’s pretty happy to have people over.

  9. Such great points! Shopping small is always best no matter the product.
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  10. I try to share the love between all the lovely cloth diaper boutiques across our country! I love the personal contact I get with the owners… Renee at Lil’ Monkey Cheeks even includes tea in my orders!v
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  11. I just have to share a little Cozy Bums love. I hail from Terrace, a good 6.5 hours NW of Cozy Bums, and that is our local retailer. A group of local moms held a cloth diapering workshop last weekend and we were sent a wonderful door prize and discounts for all attendees. I don’t think a big box retailer would ever have done that. I love the smaller retailers and though I make most of my own diapers I do like to spoil myself with new fluff every now and then.

    • I’m so glad you’re having some Cozy Bums love there! (And one of my besties who “lives in the computer” is out that way. Someday I’ll have to make the trip.)

  12. I pinned this great post. I do tend to shop in online boutiques, simply because I haven’t really lived near a local one.
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  13. Laurie Skiles says:

    I wish I could! Our closest store is 180 miles from me!

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